Course Details

Root cause analysis is a structured problem-solving approach used to identify the underlying causes of issues, helping organisations prevent recurrence and improve overall performance. This course provides a comprehensive introduction to the principles of root cause analysis, exploring a range of investigation techniques and the role of corrective and preventative actions in addressing identified problems. It is designed for professionals across all industries who are involved in quality improvement, risk management, health and safety, operations, or continuous improvement initiatives.

Learners will develop the knowledge and understanding needed to investigate incidents systematically, identify root causes rather than symptoms, and implement effective corrective and preventative actions. The course equips participants with practical tools to improve decision-making, reduce recurring issues, and support continuous organisational improvement.

By the end of the course, participants will be able to apply root cause analysis techniques confidently to identify problems, implement sustainable solutions, and contribute to improved organisational performance.

Course Benefits

• Flexible online learning: Study online at a time and pace that suits you, making it easier to fit your course around work, family, and other commitments.
• Build confidence and knowledge: Develop useful knowledge that can support career progression, retraining, personal development, or a stronger understanding of your chosen subject area.
• Recognised certificate: Once you successfully complete your course, you will receive a certificate to recognise your achievement and support your ongoing development.
• Support available: Support is available throughout your learning journey, helping you with questions about your course, access, or next steps.

Eligibility