{"product_id":"level-2-deal-with-disorderly-and-aggressive-behaviour","title":"Level 2 Deal with Disorderly and Aggressive Behaviour","description":"\u003cp class=\"MsoNormal\" style=\"text-align: justify; margin: 12.0pt 0in 12.0pt 0in;\"\u003e\u003cspan lang=\"EN\"\u003eDeal with Disorderly and Aggressive Behaviour is designed to equip learners with the knowledge and practical skills needed to prevent and manage challenging situations in the workplace. The course focuses on maintaining a visible and professional presence to deter adverse behaviour and promote a safe environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"text-align: justify; margin: 12.0pt 0in 12.0pt 0in;\"\u003e\u003cspan lang=\"EN\"\u003eLearners will explore organisational procedures for discouraging and dealing with disorderly behaviour, as well as the importance of meeting company and customer standards. The course also develops skills in recognising early signs of aggression and using professional judgement to respond appropriately.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\" style=\"text-align: justify; margin: 12.0pt 0in 12.0pt 0in;\"\u003e\u003cspan lang=\"EN\"\u003eAdditionally, learners will gain strategies to de-escalate conflict and prevent situations from escalating, ensuring safety for themselves and others. Ideal for security staff, customer-facing roles, and professionals in high-risk environments, this course provides essential tools to manage behaviour confidently and effectively.\u003c\/span\u003e\u003c\/p\u003e","brand":"Flexible Online Courses","offers":[{"title":"Default Title","offer_id":57935929016707,"sku":null,"price":250.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1007\/6569\/6387\/files\/Level2DealwithDisorderlyandAggressiveBehaviour.svg?v=1777452446","url":"https:\/\/flexibleonlinecourses.co.uk\/products\/level-2-deal-with-disorderly-and-aggressive-behaviour","provider":"Flexible Online Courses","version":"1.0","type":"link"}