{"product_id":"level-1-award-in-an-introduction-to-customer-service","title":"Level 1 Award in an Introduction to Customer Service","description":"\u003cp\u003eThis course introduces learners to the fundamental principles of customer service, focusing on understanding and applying legislation, regulations, and organisational procedures in a service environment. It supports the development of essential workplace skills required to deliver effective customer service and respond appropriately to customer needs. The qualification is designed to build confidence and prepare learners for employment or further study in customer service-related roles.\u003c\/p\u003e\n\u003cp\u003eBy the end of the course, participants will have a clear understanding of the basic requirements of customer service and how to apply professional standards in a workplace setting.\u003c\/p\u003e","brand":"Flexible Online Courses","offers":[{"title":"Default Title","offer_id":58097176740227,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1007\/6569\/6387\/files\/call-center-skills-for-agent-success-banner.webp?v=1779366090","url":"https:\/\/flexibleonlinecourses.co.uk\/products\/level-1-award-in-an-introduction-to-customer-service","provider":"Flexible Online Courses","version":"1.0","type":"link"}